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> The key for one project eliminates the key of anothe
Maria Josť Horte...
post Sep 5 2018, 02:13 PM
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Hi!,

I am facing a strange problem.
I have protected three different software products using different projects on asprotect32.
Everything seems to work fine except that, if I enter the key of one software and later the key of another, the first one forgets its key and ask for it again.
If I reenter the key on the first one, then the second one forgets its key.
Am I doing something wrong?
I need to fix it as soon as possible because I have already sold some licenses.
Thank you very much in advance.
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ASP Admin
post Sep 5 2018, 02:34 PM
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Hello Maria,

Could you please send us all three aspr2 projects in one zip to support@aspack.com so we could understand what happens on your end?

Thanks in advance.
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kwsoft
post Sep 5 2018, 02:46 PM
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Have you copied your project files?
If you alter an old project to a new one the encryption keys are not changed. Then the project refers to the same keys and the same license.
You can look your encryption keys if you open the project file in a text editor.
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Maria Josť Horte...
post Sep 5 2018, 03:34 PM
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Hi, thanks for your quick answer.
I have just sent the files to support.
Each project was created as a new project but we have copied modes from one project to another to save some time configuring them.
Is that wrong?
Thanks!
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Maria Josť Horte...
post Sep 6 2018, 09:56 AM
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Hi!
Any news on my issue?
Could it be due to having two projects with similar name?
Thanks!
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kwsoft
post Sep 6 2018, 10:47 AM
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I don't know exactly. I'm a customer, too.

But maybe the copy of the mode is the problem. As I told you, you can take a look into the project file and compare it with a text editor.
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Maria Josť Horte...
post Sep 6 2018, 11:01 AM
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Thank you kwsoft,

I will try by redoing the modes.
If I do any changes in modes should I generate new keys for every customer?
Thanks!!
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ASP Admin
post Sep 6 2018, 01:01 PM
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Dear Maria,

Please try to create modes from scratch and let us know about the results.
Also please clarify do you store license in one place for all three programs? You set it as text aspr_keys.ini.
Maybe it is the case as well.
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Maria Josť Horte...
post Sep 8 2018, 08:53 AM
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Hi!

I have added the three modes from scratch on each project and deleted the old ones.
It solved the problem but now I can't use the KeyGen utility as it does not show the new added modes to each project.
I can still generate KeyCodes through the ASProtect editor.
In addition, I have had to send new Registration Keys to my customers as the old ones don't work on the newly protected files.

Any clue about how to make the KeyGen utility to recognize the modes on edited projects?

Thank you very much in advance.
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ASP Admin
post Sep 10 2018, 03:19 PM
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Hello Maria,

Could you please upload the new projects again?
Did you modify them using a text editor or just made the new settings exculsively in ASProtect?
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Maria Josť Horte...
post Sep 11 2018, 08:38 PM
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Hi, I'm going to send you the projects again.
I did the settings exclusively on ASProtect, no text editor at all.
Thank you very much!
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Maria Josť Horte...
post Sep 14 2018, 03:39 PM
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Hi!. Did you get my email?
I'm quite desperate to solve this.
Thank you!
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Maria Josť Horte...
post Sep 20 2018, 07:30 AM
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Hi! Still waiting...
Thanks!
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ASPack Support
post Sep 20 2018, 04:39 PM
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Hello Maria,

We haven't got any reply from you recently. Could you please send it again and if it has a big attachment then could you please upload it somewhere else?
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Maria Josť Horte...
post Sep 22 2018, 05:35 PM
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Hi!.

I have sent the files again.
Please look for an email with the subject "Regarding forum support".
The attachment is only 8Kb zipped.

Thank you very much.
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ASPack Support
post Sep 25 2018, 02:27 PM
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Hello Maria,

Thank you.

Could you please send us any feedback about the projects that we sent back to you?
They are working on our side.
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Maria Josť Horte...
post Sep 27 2018, 07:34 AM
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Hi! Yes, they work! smile.gif
Thank you!
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Maria Josť Horte...
post Oct 1 2018, 09:57 AM
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Well, they work but the protected software do not accept the key.
It seems I have to reprotect them and send the keys to our customers again sad.gif
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