 The key for one project eliminates the key of anothe |
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 Sep 5 2018, 02:13 PM
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#1
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Member  Group: Expired Posts: 12 Joined: 23-August 18 From: Spain Member No.: 16,352  |
Hi!,
I am facing a strange problem. I have protected three different software products using different projects on asprotect32. Everything seems to work fine except that, if I enter the key of one software and later the key of another, the first one forgets its key and ask for it again. If I reenter the key on the first one, then the second one forgets its key. Am I doing something wrong? I need to fix it as soon as possible because I have already sold some licenses. Thank you very much in advance. |
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Sep 5 2018, 02:34 PM
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#2
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Advanced Member Group: Admin Posts: 199 Joined: 24-September 07 Member No.: 2,626 |
Hello Maria,
Could you please send us all three aspr2 projects in one zip to support@aspack.com so we could understand what happens on your end? Thanks in advance. |
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Sep 5 2018, 02:46 PM
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#3
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Advanced Member Group: Expired Posts: 51 Joined: 15-July 10 Member No.: 3,593 |
Have you copied your project files?
If you alter an old project to a new one the encryption keys are not changed. Then the project refers to the same keys and the same license. You can look your encryption keys if you open the project file in a text editor. |
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Sep 5 2018, 03:34 PM
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#4
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Member Group: Expired Posts: 12 Joined: 23-August 18 From: Spain Member No.: 16,352 |
Hi, thanks for your quick answer.
I have just sent the files to support. Each project was created as a new project but we have copied modes from one project to another to save some time configuring them. Is that wrong? Thanks! |
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Sep 6 2018, 09:56 AM
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#5
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Member Group: Expired Posts: 12 Joined: 23-August 18 From: Spain Member No.: 16,352 |
Hi!
Any news on my issue? Could it be due to having two projects with similar name? Thanks! |
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Sep 6 2018, 10:47 AM
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#6
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Advanced Member Group: Expired Posts: 51 Joined: 15-July 10 Member No.: 3,593 |
I don't know exactly. I'm a customer, too.
But maybe the copy of the mode is the problem. As I told you, you can take a look into the project file and compare it with a text editor. |
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Sep 6 2018, 11:01 AM
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#7
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Member Group: Expired Posts: 12 Joined: 23-August 18 From: Spain Member No.: 16,352 |
Thank you kwsoft,
I will try by redoing the modes. If I do any changes in modes should I generate new keys for every customer? Thanks!! |
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Sep 6 2018, 01:01 PM
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#8
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Advanced Member Group: Admin Posts: 199 Joined: 24-September 07 Member No.: 2,626 |
Dear Maria,
Please try to create modes from scratch and let us know about the results. Also please clarify do you store license in one place for all three programs? You set it as text aspr_keys.ini. Maybe it is the case as well. |
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Sep 8 2018, 08:53 AM
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#9
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Member Group: Expired Posts: 12 Joined: 23-August 18 From: Spain Member No.: 16,352 |
Hi!
I have added the three modes from scratch on each project and deleted the old ones. It solved the problem but now I can't use the KeyGen utility as it does not show the new added modes to each project. I can still generate KeyCodes through the ASProtect editor. In addition, I have had to send new Registration Keys to my customers as the old ones don't work on the newly protected files. Any clue about how to make the KeyGen utility to recognize the modes on edited projects? Thank you very much in advance. |
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Sep 10 2018, 03:19 PM
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#10
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Advanced Member Group: Admin Posts: 199 Joined: 24-September 07 Member No.: 2,626 |
Hello Maria,
Could you please upload the new projects again? Did you modify them using a text editor or just made the new settings exculsively in ASProtect? |
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Sep 11 2018, 08:38 PM
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#11
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Member Group: Expired Posts: 12 Joined: 23-August 18 From: Spain Member No.: 16,352 |
Hi, I'm going to send you the projects again.
I did the settings exclusively on ASProtect, no text editor at all. Thank you very much! |
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Sep 14 2018, 03:39 PM
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#12
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Member Group: Expired Posts: 12 Joined: 23-August 18 From: Spain Member No.: 16,352 |
Hi!. Did you get my email?
I'm quite desperate to solve this. Thank you! |
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Sep 20 2018, 07:30 AM
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#13
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Member Group: Expired Posts: 12 Joined: 23-August 18 From: Spain Member No.: 16,352 |
Hi! Still waiting...
Thanks! |
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Sep 20 2018, 04:39 PM
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#14
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Advanced Member Group: Moderators Posts: 392 Joined: 6-August 07 Member No.: 2,557 |
Hello Maria,
We haven't got any reply from you recently. Could you please send it again and if it has a big attachment then could you please upload it somewhere else? |
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Sep 22 2018, 05:35 PM
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#15
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Member Group: Expired Posts: 12 Joined: 23-August 18 From: Spain Member No.: 16,352 |
Hi!.
I have sent the files again. Please look for an email with the subject "Regarding forum support". The attachment is only 8Kb zipped. Thank you very much. |
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Sep 25 2018, 02:27 PM
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#16
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Advanced Member Group: Moderators Posts: 392 Joined: 6-August 07 Member No.: 2,557 |
Hello Maria,
Thank you. Could you please send us any feedback about the projects that we sent back to you? They are working on our side. |
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Sep 27 2018, 07:34 AM
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#17
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Member Group: Expired Posts: 12 Joined: 23-August 18 From: Spain Member No.: 16,352 |
Hi! Yes, they work!
 Thank you! |
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Oct 1 2018, 09:57 AM
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#18
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Member Group: Expired Posts: 12 Joined: 23-August 18 From: Spain Member No.: 16,352 |
Well, they work but the protected software do not accept the key.
It seems I have to reprotect them and send the keys to our customers again 
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| Lo-Fi Version | Time is now: 15th December 2019 - 03:33 PM |